03-29-2016 10:04 AM - last edited on 11-21-2023 09:24 AM by Danny
have a canon i9900. has stopped working with windows 10. do I need a new driver?
03-31-2016 10:57 AM
Hello.
It appears that the i9900 is only compatible with computers running Windows 7 and earlier.
For additional information regarding this matter, find more help at Contact Us.
11-20-2023 03:47 PM
new driver epps-win-4_7_0-en.exe info says it works with Windows 10 (and 11 and 8 and 8.1); however Easy-Photo EX still says the printer is not installed. Any suggestions?
11-20-2023 03:58 PM
The program you mentioned is not a driver, it's the Easy Photo Print software.
This printer came out in 2004 (almost 20 years ago), and was retired nearly 10 years ago. Product support is no longer available. Driver and content updates are not being made.
We recommend contacting the Canon Upgrade Program specialists to talk about getting into a discounted current-generation product that can meet your needs. They're at 866-443-8002.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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