06-21-2023 04:10 PM - last edited on 07-27-2023 08:41 AM by Danny
I need assistance with my Canon i9900 printer!! It works but the ink does not work! HELP!!!!!!
06-21-2023 04:16 PM
Thanks for letting us know what Canon product you've got. The i9900 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
07-26-2023 07:47 PM
First of all, why wouldn't Canon offer support for any printer they have manufactured period?? Canon made them to last as long as a customer is getting GREAT results and the printer is working!! This is a rip off and Canon has set up this racket to only make more money!!!
07-27-2023 06:29 AM
Have you tried a head cleaning?
Canon Knowledge Base - Perform deep print head cleaning (Windows) i9900
07-27-2023 10:26 AM
@loulou2,
The printer is 19 yrs old. Stuff cannot be supported forever. This is true of brother, epson, hp, etc... Microsoft, Apple... Parts availability can also influence a products life cycle.
~Rick
Bay Area - CA
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