I also am having problems with the same type of printer you have but I can't even get my printer to come on. No matter how many times I press the on button nothing happens. All the ub cords are hooked up right, I inserted the CD it came with and have it as my main printer but I am getting no where with it. And the sad thing about it I was so convinced I could hook it up as I have hooked up other printers and got them to work that I opened the box got everything out and then threw the box in the dump. So now I can't take it back to get my money back. Could you please tell me how you got yours to at least come on????
P.S. Mine is a printer, copier and scanner but I can't get it to come on.
Thanks
Jeanne
