i am unable to turn on the enable

[donuia]

its a canon mp620 what other information would you need to help me please I  am losing my mind and sleep over this serial#     ABRP[remainder removed per forum guidelines]

[Danny]

Hi, donuia!

So that the Community can help you better, we will need to know exactly what you're trying to enable--in other words, what do you want to set up the printer to do? That, and any other details you'd like to give will help the Community better understand your issue!

If this is an urgent matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!