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how do i realign my printer

loisann
Apprentice

my printer is printing double how do I adjust the cartridges 

5 REPLIES 5

Shanna
Enthusiast

Hello loisann!


Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what model printer you have (PIXMA MX922, MG6420, CP910, etc.). That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

My printer is printing double with blurred lines

merrymary247
Rising Star
By chance, have you recently removed a paper jam? What model do you have?

there was a paper jam and it is a MX452

You might need to clean the encoder film inside your printer. I recommend using q-tips and a little Windex or rubbing alcohol.

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
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