how do get the pixma mx520 to print the whole picture 4x6- no cropping

[anon125]

I tried from photoshop elements and from the thumb drive plugged into the printer.

 thanks all

[Ramona]

Hi anon125,

You can try printing the photos from our Easy-PhotoPrint EX program so that the image is not cropped.  To do this, please follow these steps:

1.  Open Easy-PhotoPrint EX.

2.  Once inside of the application, you will see a folder structure on the left-hand side where you can select a photo or image. Please navigate to the location of the photo/image you would like to print. When you do, all available images in that location should appear in the right pane of the window. Please note: If a screen appears with options to Photo-Print, Create an Album, Sticker Print, etc., please select the PHOTO-PRINT option to view the area with the folder structure.

3.  Underneath each of the photos appearing in the right pane of the window, you will see an up and down arrow, as well as a "0". Please click the UP arrow once underneath the image you would like to select, then click the PAPER SELECTION tab at the top of the window.

4.  On the PAPER SELECTION TAB, please select the PRINTER, PAPER SOURCE, PAPER SIZE, and MEDIA TYPE, then click the LAYOUT/PRINT tab at the top of the window.

5.  Please select the desired layout from the left-hand pane of the window. When you do, a preview of what the image should look like when printed will appear in the right-hand pane of the window.  Once you have selected a layout, please click the PRINT button. The photo/image will print. 

If you do not have the Easy-PhotoPrint EX program installed on your computer, you can download from the Canon USA website.  Please click here to go to the Drivers and Sofftware page for the PIXMA MX522 (uses the PIXMA MX520 series software).  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "SOFTWARE" section and click the EASY-PHOTOPRINT EX file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Hope this helps!

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