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full black cartridge will not print MP495

Mormor
Apprentice

Full black cartridge and will only print a little in yellow.  Have printer the other day.

1 REPLY 1

Ramona
Authority

Hi Mormor,

 

Performing a series of print head cleanings and deep cleanings on the printer may resolve the ink printing issue.  To do this, please follow the steps located at the link below:

 

PIXMA MP495 Print Head Cleanings

 

Hope this helps!

 

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