10-28-2014 02:49 PM
One of my clients has an imageCLASS D1350. Following is a step-by-step of the issue we are having:
-- Start the computer
-- Turn on the printer
-- Scan a document, which saves properly into the specfified directory as a PDF
-- Scan a different document, which creates a new PDF in the same specfifed directory. However, that PDF (and any subsequent PDFs) are the same as the first one that was scanned.
I have the newest Toolbox and drivers installed (after uninstalling the old ones).
Any assistance would be greatly appreciated.
Regards,
Russ
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