cartridge issue

[prodefer]

I have an mg3222 that will not recognize the black ink cartridge, I have replaced it twice and it still says low toner. I have tried the troubleshooting and still nothing 

[Patrick]

Hi prodefer,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI