06-12-2013 09:16 PM
When i hit the print button, the printer starts to print but the door to the printer does not open and the paper jams.
06-16-2013 11:35 AM
Hello mac13.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the link below for additional assistance.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
07/31/2023: New firmware updates are available.
CR-N700 - Version 1.2.0
CR-N500 - Version 1.3.0
CR-N300 - Version 1.3.0
CR-X300 - Version 1.1.0
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
EOS R6 - Version 1.8.2
EOS R7 - Version 1.3.1
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS Rebel T7 - Version 1.2.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
EOS R5 - Version 1.8.1
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
