12-05-2019 08:14 PM
I have had this printer over a year but honestly it's the most confusing printer I've ever had and I have a lot of trouble figuring things out with it allllll the time. I have been trying to read the manual and go by videos but I can't figure this out now.
I got a new router recently and now it seems my printer isn't recognized.
The manual was telling me to put in some kind of key, I can't even find where to do that.
a video was telling me to go to a website to download the software I guess to get started but no matter how I put in cannon.com/ijsetup it takes me to a different page that has nothing to do with setting up (cannon.com).
I don't know what to do, I need to scan stuff. Can someone please help me?
Thank you.
12-06-2019 07:50 AM
Greetings,
Maybe these will help:
Canon MX490/492 Product Support Page
List of "How To" videos - Install, and Use
The 492 can be a little challenging since it doesn't have a display.
The links above will provide all of the software and steps to get your device reconnected to your network.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-06-2019 02:39 PM
Hi msb123456789,
Please try using the manual connection method to connect your PIXMA MX492 to your wireless network.
Please view the article below for the steps to perform this:
https://support.usa.canon.com/kb/index?page=content&id=ART117459
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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