cannon pixma mx492

[msb123456789]

I have had this printer over a year but honestly it's the most confusing printer I've ever had and I have a lot of trouble figuring things out with it allllll the time. I have been trying to read the manual and go by videos but I can't figure this out now.

I got a new router recently and now it seems my printer isn't recognized. 

The manual was telling me to put in some kind of key, I can't even find where to do that. 

a video was telling me to go to a website to download the software I guess to get started but no matter how I put in cannon.com/ijsetup it takes me to a different page that has nothing to do with setting up (cannon.com). 

I don't know what to do, I need to scan stuff. Can someone please help me?

Thank you.

[shadowsports]

Greetings,

Maybe these will help:

Canon MX490/492 Product Support Page

List of "How To" videos - Install, and Use

The 492 can be a little challenging since it doesn't have a display. 

The links above will provide all of the software and steps to get your device reconnected to your network.

[Patrick]

Hi msb123456789,

Please try using the manual connection method to connect your PIXMA MX492 to your wireless network.

Please view the article below for the steps to perform this:

https://support.usa.canon.com/kb/index?page=content&id=ART117459