blacks are coming out light purplish on certain excel documents

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12-24-2012 03:07 PM
My PIXMA MX432 prints certain documents in a light shade. The blacks are very light- almost purplish. This happens so far only in excel, but not all excel documents. Some print normally. I contacted Canon Tech Support and determined that the printer is functioning fine. They think it is an excel settings issue. Anyone have any ideas?
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