b200 error message on mx922 cannon printer

[vegasmx922]

the print head is clean, i tried the turn off pwr, open print head bay ( is that the top and bottom) i opened both. turned powere on. the cartridge does not move to the left like in the instructions. after i shut it down it cycles. i did it a few times to get the result and i still get a B200. i tried the stop button, then on, and then stop 5 times then power off. it did not work.

please advise. if i cant use it as a printer i would like to use it as a scanner.

[shadowsports]

Greetings,

This error while sometimes (temporarily) recoverable often returns,  Its usually related to the printhead and replacement often exceeds the cost of a new printer.

If you want to try...

Turn the printer off

open the lid

Turn it back on and wait for the ink carrier to start moving to the left

after it travels beyond the 50% point, but before it travels all the way to the end of the carriage, shut the cover.

It may work, but the error will likely return at some point.  My suggestion would be to replace it.

[vegasmx922 · Accepted solution]

it worked. just the top cover not top and bottom cover to the printer cartridges. thanks.

B200 message.

Turn printer off

open scanner lid

open top lid only (not bottom lid) to printer cartridges

Turn printer on

The cartridge carriage will move to the left

Shut the cover after it goes past the ½ way point

Let it settle, then shut it off.

[vegasmx922]

it lasted five seconds. i will try to replace on of the expected faulty ink cartridges and see if it lasts.

one question: can i disable the print function and just use the scanner.

[shadowsports]

Greetings,

This is a multifunction device.  You cannot shut off one of the functions (printing or scanning).  If the scanner were broken, you might be able to print if you never tried to scan, but the printer is the devices core function.  If either device is non-operational or in an error condition, the other probably won't work.

What many people don't do is place value on their time. Please take this into consideration before you spend any money or spend alot of time try to fix the device.  In the long run replacement might be the most cost effective solution.

Good Luck. 

[Patrick]

Hi vegasms922,

The B200 error is an indication that your PIXMA MX922 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 9 AM ET (6 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.