Hello all. I have picked up on this old post as I have a problem involving the same two pieces of kit.
For years the pair have worked happily together.
Yesterday I was printing a document with a diagram. The words printed perfectly but not the diagram.
I have done some checking and have found the any Word document or a document that has words on lt prints fine. The test page prints fine too. It simply refuses to print anything resembling a picture or diagram.
When I try to print a picture (photo) the computer goes through all the normal motions and the red bar moves across the screen showing it has been sent, but the computer does not show anything in the queue.
Is there something I could have accidentally changed to select text printing only?
Can someone suggest what has changed and a possible solution?
Thank you
