Will not print black and white

[RetiresBill]

I've just purchased this printer (PIXMA TR850) and is set up wireless. I can prnt color photoe but when I try to print B & W it says that the (the printe is not responding). What should I do to fix the problem?

[Danny]

Hi, RetiresBill!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!