Why does my PIXMA MG6820 not print. says Canon IJ Preview is in operation.

[John_B]

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, if you are connected via USB or WI-FI and which model printer you have. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[Bunny123]

MG6820 Windows 10, wifi

[Bunny123]

Just stopped printing one-day and the IJ Preview started popping up. Help!

[Patrick]

Hi Bunny123,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[Tracey2]

Why does my printer not print. says Canon IJ Preview is in operation.

[gshergill1234]

I am going through the same problem 'Canon IJ Preview is in operation.' and have spent a whole day trying to fix this problem. I am on Windows 10. I am so frustrated now that I think it will be good to spend 100 dollars on HP or another NON-CANON printer and be done with this problem.