PIXMA MG5320 U052 Error

[edburnette]

Why am I receiving a U052 error which says wrong printer head. Had for several work find until today

Why am I receiving a U052 error. Worked great for several years an now this. Says wrong printer head being used. What is the problem never had printing problem before. Need solution.

[Stephen]

Hi edburnette!

Welcome to the Canon Community Forums and thank you for your post!

So that the Community can help you better, we will need to know exactly which Canon printer you're using,  and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your printer (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

[edburnette]

I have a Cannon Pixma MG 5320 printer It is hooked through WiFi. Computer is running Xp7 on both computers.

[Ramona]

Hi edburnette,

To try and resolve the U052 error, please remove the ink tanks and print head from the printer, then reseat them.  Next, please turn off the printer, unplug the power cord from the back and leave it out for at least 10 minutes, then plug it back in and turn it back on.  If you still receive the error, the printer may require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.

[SandyLee]

Help. I have the same one and the same problem.  

[Danny]

Thanks for letting us know what Canon product you've got. The PIXMA MG5320 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.

Hope this helps!