White line in the middle of my photo scans

[seven427]

I keep scanning photos and I see a hazy white line if the middle of the photos. Printer is brand new so scanner isn't dirty or anything. Thanks in advance for your help! This is the Pixma 8020

[johnsusan]

If you solved this would you let me know how, thanks

[seven427]

I talked to a technical person and in the end they said it was a defect in the scanner and advised that I return it from where I got it. I did and purchased another canon pixma and have had no problems with the new one.

[johnsusan]

Thank you so much for replying so quickly.

I will take mine back then, only bought it Sunday so should have no problem getting a replacement.

Susan