11-22-2012 10:40 AM
I installed an original ink cartridge on my MP250 Canon printer. The printeris giving an error message that it does not recognize the ink cartridge. The printer is also flashing an error 5 continuously. How do I fix this problem?
11-24-2012 09:35 PM
Hello williamsiapno.
The E5 error indicates that the cartridge may not be installed or is not recognized. The MP250 uses PG-210, PG-210XL, CL-211 and CL-211XL cartridges.
If the correct cartridges are installed and the error remains, we recommend that you contact our support group using the "Contact Us" link below.
This didn't answer your question or issue? Find more help at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.