04-26-2018 10:25 AM
Wanting to be able to adjust the settings. The person from the office supply store didn't intall that portion.
04-26-2018 10:33 AM
Hi, Goatherd!
So that the Community can help you better, we need to know exactly which Canon product you're using and which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
04-26-2018 11:37 AM
mf733cdw Windows home premium 7
04-26-2018 11:49 AM
Hi Goatherd!
You can get the most up-to-date software and drivers from our site HERE.
If you have questions about how to use the software, or which parts to install, our friendly support team will be happy to help at 1-800-OK-CANON (800-652-2666) Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We hope this helps!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.