03-16-2014 07:24 PM
My wireless router is a Cisco Linksys EA6500 (it has a WPS button), but its not connecting to my PIXMA. I hold the WPS button down, press the 'ok' button, the blue wireless light blinks on the Cannon ... I keep holding ... and nothing. Why is it not connecting?
03-16-2014 09:30 PM
Hi!
So that the Community can help you better, we will need to know exactly which model of printer you're using, and the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
03-16-2014 11:32 PM
I purchased a PIXMA MG 5420 and my desktop is a Dell PC - Windows Vista. But my goal is to not hard wire it to my PC but have it work directly with my wireless router. Thanks!
12/18/2024: New firmware updates are available.
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