08-23-2018 09:32 AM
I received a message when trying to scan a document via my desktop control panel function for the Canon MX410 that my driver was out of date. I updated via the canon support website. When I now open my printer via the control panel on my computer, the option to scan has disappeared. How do I get this option back? All I get when I open my printer is the option to view the driver status & the queue status. I used to have an icon/click area to instruct the printer to scan. If anyone can help get my scanning function back I would appreciate it!
08-23-2018 10:06 AM
HI Kjsfmb,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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