01-09-2018 12:05 PM
Hi Canon Support Team,
Please kindly assist me. I am unable to select duplex printing or print double-side from my Mac.
I have looked through the manual from the following link: http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/M/G3000%20series/1.0/EN/PPG/dg-c_layout.html
but it does not show me how to select double-sided printing.
This is a screenshot taken from the manual page:
It is exactly what I see as well. The two-sided option is greyed and I am unable to select the drop down.
Please let me know on how resolve it.
Thanks!
05-02-2018 01:53 PM
Hi elenamok,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.