01-28-2018 02:50 PM
I've had no trouble scanning using my IMAC and Canon 920 printer. I purchase a 922 and got it all hooked up wirelessly and everything works fine except for scanning. When I go into my application I do not find the IJ Scan Utility button. Where will I find it? When I open the Canon Utilities all the buttons I find include IJ manual, IJ Network Tool, my image garden, Quick Menu and Speed Dial Utililty. No IJ Scan Utility.
05-03-2018 01:33 PM
Hello.
The IJ Scan Utility is included with the MX920 series Scanner Driver (Mac) or MX920 Series MP Driver (Windows). Try reinstalling the necessary driver for your Windows or Mac computer. Visit www.usa.canon.com to access the latest downloads.
If you continue to have difficulties with this issue, find more help at Contact Us.
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