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PIXMA TS7720 Error Code 6000

AdnanZ
Apprentice

I am getting  code 6000 on my 5 month old printer, I have tried troubleshooting, hard reset but still getting the same error. Please help.

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi AdnanZ,

The 6000 error is an indication of a possible hardware issue.  Because of this, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.


 

 

View solution in original post

4 REPLIES 4

Danny
Moderator
Moderator

Thanks for joining the conversation, AdnanZ!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TS7700 series.  The model number should be on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

TS7720

Patrick
Product Expert
Product Expert

Hi AdnanZ,

The 6000 error is an indication of a possible hardware issue.  Because of this, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.


 

 

I'll try the above. Thanks

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