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Tr4720 printer not showing in control panel devices (win 11)

sreigle
Apprentice

Brand new TR4720. Worked fine. Showed in Control Panel/Devices. Then I messed up a setting and removed the printer and reinstalled. Now it does not show in Control Panel/Devices. It works fine. It shows in Device Manager. It shows in System Settings/printers & scanners. When I try to "add a device" it shows only a printer for "Direct" something or other although it does show TR4720.

How do I go about correcting this so it displays properly in Control Panel/Devices? 

Thanks.

1 ACCEPTED SOLUTION

sreigle
Apprentice

I solved this by going to the print queue and selecting to set this as the default printer. It then showed up in control panel/devices as it should. The fax printer then disappeared so I assume it was replaced by the print side of the printer.

This question can be closed. Not sure how to do that.

View solution in original post

1 REPLY 1

sreigle
Apprentice

I solved this by going to the print queue and selecting to set this as the default printer. It then showed up in control panel/devices as it should. The fax printer then disappeared so I assume it was replaced by the print side of the printer.

This question can be closed. Not sure how to do that.

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