04-18-2021 09:22 PM
There is nothing jammed, the printer will pull two pages through just fine and jams on the third one- the first two just shoot out blank. I have followed all the steps of reseating my brand new ink cartridges I have checked every where for jams, nothing is there. Please help, this printer has been TERRIBLE.
04-19-2021 05:45 PM
I got the same message once and then it went away but it won't print. It scans, copies just fine, but no printing. It will make the noises and the paper will pass through, but no ink on the page! So frustrating.
04-28-2021 02:03 PM
Hi sharebear16,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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