PIXMA TR8620a, Touch screen cloudy and has line running through it

[msbooklady]

The touch screen is cloudy and has line running through it. How can this be fixed?  Why did this happen?

Thank you

[shadowsports]

Greetings ,

Hopefully your printer is still within its 1-year warranty.  That is not something that will go away. It will either stay the same or get worse.  

Contact Canon support at 1-800-652 -2666

[DerrickL]

I agree with Shadowsports, something has failed with the screen, a chip, or gel inside the screen. There is no fixing it. My wife had a tablet do the same thing, I replaced the tablet, my screen went out in my cars' console, I had to replace it.