06-23-2016 02:29 PM - edited 06-23-2016 02:35 PM
On my MG3550 I keep having to check the dialogue box in the printer properties (ports) but it immediately unchecks after i have pressed OK. Now I cannot print - just keep getting an error message saying
Cannot communicate with printer turn Enable Bi-directional support on in the printer's Properties dialogue box.
I do this but itm still doesn't work!!!
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