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TS9520 squeaking, maybe from carriage movement

rondtroy
Contributor

I just got my new TS9520 today, direct from Canon (replacing a MX882 with the B200 error).  During setup and in use, before the ink was in and then ongoing when printing, I hear squeaking from the mechanism.  It seems to be from carriage moving back and forth.  Is this unit defective, just in need of lubrication or what?  Can this readily be dealt with?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi rondtroy,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

 

 

 

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Tech Support could not hear the squeaking over the phone. If they do, their only solution under warranty or care pak is to replace the printer.
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