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TS9120 ink not recognized

6mw83kshc
Apprentice

We've had our Pixma TS-9120 printer for a few years, have replaced ink tanks many times with no problem. This time, today, 4 tanks were replaced, and it's producing support code 1660 "...tanks cannot be recognized..." for 3 of the 4. These are genuine Canon 270 & 271 purchased yesterday from Staples. Each one has been removed, checked and replaced multiple times, everything looks normal on the tanks and the receptacles. This problem did not exist before replacing them.

Please help!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi 6mw83kshc,

The PGI-270 and CLI-271 ink tanks are not compatible with the PIXMA TS9120.

The following inks are compatible with the PIXMA TS9120:

PGI-280XXL PGBK
CLI-281XXL BK
CLI-281XXL C
CLI-281XXL M
CLI-281XXL Y
CLI-281XXL PB
PGI-280XL PGBK
CLI-281XL BK
CLI-281XL C
CLI-281XL M
CLI-281XL Y
CLI-281XL PB
PGI-280 PGBK
CLI-281 BK
CLI-281 C
CLI-281 M
CLI-281 Y
CLI-281 PB

Ink tanks for your PIXMA TS9120 can be purchased directly from Canon, here:

https://www.usa.canon.com/shop/ink-paper-toner/finder/pixma-ts9120

 

 

 

 

 

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