04-11-2023 08:13 AM
Hi all.
MyTS8350 is stuck on start up screen, Canon logo.
I've unplugged and tried resetting many times but no good.
Any advice please?
04-11-2023 09:38 AM
Greetings,
I do not believe there is a way to reset the device if the printer does not successfully boot or the web UI is unavailable.
Canon : PIXMA Manuals : TS8300 series : Reset setting
You did the correct thing, disconnecting from power and trying the restart. If a power event preceded this behavior, Its likely the printer will require service or replacement.
~Rick
Bay Area - CA
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