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TS8220 not printing on glossy

VicMar
Contributor
Tried to print on glossy paper. Each time the color is totally faded. I tried printing on regular plain paper and it's fine. I have cleaned the print heads, nozzle heads etc. I have added new ink. I have even tried to print from the printer itself with USB drive. Everything I have tried and same results. I run Windows 10 and this just started recently.
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi VicMar,

 

Please make sure that the printer is set to the size and type of paper that you are printing on.  To do this, please follow these steps:

 

1.  Tap the gear icon at the bottom of the display of your PIXMA TS8220.

 

2.  Tap Feed settings.

 

3.  Tap Rear paper tray settings.

 

4.  Tap the Change button.

 

5.  Select the size and type of paper that you have loaded in the rear tray.

 

6.  Tap Yes and then OK.

 

On your computer, please follow these steps:

 

1.  Please press the Windows key on your keyboard and the letter R, then let both go.

 

2.  In the Run window that appears, type CONTROL and click OK.

 

3.  In Control Panel, please click on View devices and printers.

 

4.  Right click the Canon TS8200 series and left click on Printing Preferences (in the middle of the pop up menu)

 

5.  Set the printer paper size and paper type.  Make sure that it matches what you selected on your PIXMA TS8220.

 

6.  Click Apply and then OK

 

Attempt to print.

 

settings.jpg

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