01-26-2022 03:57 PM
Frustrated with printer, especially since it worked correctly when I first got it. Now it won't feed from back when set to do so. Also it always pulls one sheet of plain paper through before it prints on a second sheet.
Another issue; I bought this printer so I could print greeting cards. I use 85# weight card stock, which I was assured would work. I want to feed from rear and be able to send card back through to print on other side. I can't figure out how to orient the paper to feed thru so card prints correctly on inside. I am using Hallmark CardStudio 2019. I believe this product is no longer available or updated
01-28-2022 03:10 PM
Hi toltrider,
What version of Windows are you using?
If using a Mac, what version of OSX is installed on your computer?
01-28-2022 03:40 PM
Catalina 10.15.7
02-03-2022 11:12 AM
Patrick, will you be responding to my question? I have Catalina 10.15.7
Can the printer be reset? It is now printing on both sides of paper and I do not have that option selected
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.