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TS6320 not printing the right colors

Nicolast
Apprentice

When printing the image comes out with a greenish/Blueish undertone and the correct color of image completely changes.

I attached both, the images I’m trying to print and also the type of edible ink we use.

Thank you!

DA8D04FE-9230-44A8-90D6-AFEF730411E2.jpeg

DB7D05A2-FDB4-4C21-8CD2-B6BFE0DCBDA7.jpeg

1B25F82C-898F-45FB-8FE7-FE4C9F99659D.jpeg

62A3CE03-3689-4D8D-8123-55AA333EC720.png

D8453A01-46C4-4202-8719-B14B9468A4AE.jpeg

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

You can try a nozzle cleaning and deep cleaning but please be advised, edible ink is not supported in this model printer. There is a good chance the edible ink is clogging the nozzles on the print head. 

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Ang1
Apprentice

I also you edible ink and mine has never printed true colors. I bought mine from icing images and its terrible waste of $. Now it won't recognize the pbgk big black cartridge! Good luck 

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