03-17-2021 12:07 PM
Everything I try to scan comes out all black (have reloaded driver, etc0, scan from printer, from pc, color or B/W, various modes...it just come out all black. "Copy" does work....Any suggestions
thanks
04-19-2021 12:45 PM
Hi dgrossbard,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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