08-14-2018 10:04 AM
08-14-2018 04:44 PM
Hi Jack502,
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.
08-14-2018 05:50 PM
Thank you for your interest!! There is no error message. Mac OS 10.13.5. Using a wireless connection.
08-14-2018 04:44 PM
Hi Jack502,
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.
08-14-2018 05:50 PM
Thank you for your interest!! There is no error message. Mac OS 10.13.5. Using a wireless connection.
08-14-2018 06:53 PM
Hi Jack502,
I'm happy to help.
Let's start by making sure you have the most current drivers.
Click HERE.
Scroll down to "Optional Drivers."
Click “Select” next to "TS6000 series Full Driver & Software Package."
Press "Download."
Open and run the file.
Follow the onscreen instructions to complete the installation.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
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03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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