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TS5120 installer claims I don't have admin privileges!


Hi so I run



and it unzips and places everything in Temp


but then after that it complains I must be logged in as adminisitrator.... I tried from an administrative account on a DOMAIN









Please open a command prompt and type the following:


>net users


press enter


What does the output show for your user account? (example)


C:\Users\admin>net users


User accounts for \\CORSAIR

admin                    Administrator            DefaultAccount
Guest                    WDAGUtilityAccount

The command completed successfully.






C:\Users\admin>net user admin
User name                    admin
Full Name
User's comment
Country/region code          000 (System Default)
Account active               Yes
Account expires              Never

Password last set            ‎4/‎9/‎2020 7:11:59 AM
Password expires             Never
Password changeable          ‎4/‎9/‎2020 7:11:59 AM
Password required            No
User may change password     Yes

Workstations allowed         All
Logon script
User profile
Home directory
Last logon                   ‎4/‎9/‎2020 6:53:41 AM

Logon hours allowed          All

Local Group Memberships      *Administrators
Global Group memberships     *None
The command completed successfully.



Bay Area - CA
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Hi thanks very much for these instructions. The account is administrator privilege account.


The problem is that the installer doesn't accept users in the domain admin group to run the installer.


The solution -  (from my colleague) - is to log in as the local Administrator



Hi canonuser999.


Newer versions of Windows will require you to, even when logged in as an admin, right-click the file and select Run as administrator.  You may also need to be logged in as a local admin, rather than a domain admin; the installation is developed for standard consumer use and not for deployment over a larger network setup.


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