01-02-2024 09:00 PM
I have a 1 year old Canon TS3522, and I just changed the ink cartridges. When I replaced the cartridges, somehow I did not remove the plastic tab on the color cartridge. I printed a few documents, and obviously the color documents did not print correctly. The Black-White print was fine.
After a couple of days, the printer started giving me P02 error. I noticed the plastic tab as I was troubleshooting the issue. I removed the plastic and put the cartridges back, but the P02 issue persists. What should I do?
01-02-2024 09:27 PM
Thanks for joining the conversation, Francoverma
Thanks for posting on our forum! Check out this troubleshooting article for that error by CLICK HERE. The community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.