08-16-2023 02:37 PM
Hello. I have recently moved and set up my printer on a new wireless network. I printed 3 pages and it worked well. The next day I went to print some files and I got the lights flashing. I have pulled out both of the ink cartridges which are full. One is new a d the black is nearly new. There is wet ink on the head. I removed them several times and get the same flashing lights. An anyone offer any help or suggestions? Thank you.
08-16-2023 05:25 PM
Do you happen to know how many flashes of the lights occur? Depending upon if it's 2, 3, etc, that will point to a particular error condition that can be looked up in the manual. From the sounds of it, something got shifted or isn't in its required position.
08-17-2023 12:33 PM
Hi. Sorry for the late reply. The lights flash 8 times before starting to flash again.
08-17-2023 12:54 PM
The User Manual doesn't have a section to describe what 8 flashes would mean. It does mention that there should be an error code shown on the printer's LCD panel. You'd have to call up Canon Support in order to find out what to do.
08-17-2023 01:27 PM
Hi. I just powered it back on. I spit out one sheet of paper and the green and orange light are on but not flashing. I get this displayedin my LCD panel (05E).
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