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TR4722 won't print suddenly

lnehring
Apprentice

Suddenly, after a windows update last week, my printer keeps giving the error: "A file required by the Canon IJ Status Monitor is missing, or a different version exists. If restarting the computer does not correct problem, reinstall the printer driver.  I have restarted the computer and reinstalled the driver (twice) to no avail.  Still getting the error.  A test print is also erroring: "Error printing on Canon TR4722 series HTTP  The printer coudn't print Test Page"

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi lnehring,

I can assist you with this issue but would need a little more information:

Are you using Windows 10? Or are you using Windows 11?

Are you using your PIXMA TR4722 wirelessly?  Or are you using it with a USB cable?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

 

 

 

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