02-27-2023 04:47 PM
Suddenly, after a windows update last week, my printer keeps giving the error: "A file required by the Canon IJ Status Monitor is missing, or a different version exists. If restarting the computer does not correct problem, reinstall the printer driver. I have restarted the computer and reinstalled the driver (twice) to no avail. Still getting the error. A test print is also erroring: "Error printing on Canon TR4722 series HTTP The printer coudn't print Test Page"
03-02-2023 03:30 PM - edited 03-02-2023 03:32 PM
Hi lnehring,
I can assist you with this issue but would need a little more information:
Are you using Windows 10? Or are you using Windows 11?
Are you using your PIXMA TR4722 wirelessly? Or are you using it with a USB cable?
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