TR4551 not printing in colour

[aamwalsh]

Hi

I have a Canon TR4551 that has stopped printing in colour (regardless of settings). I have undertaken a factory reset and de-installed and re-installed drivers.

There are no apparent error messages and the ink tank shows as over half full.

I would appreciate any ideas as to what I can attempt next.

Thank you.

[Tiffany]

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the commmunity is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA

[shadowsports]

Greetings,

Have you performed maintenance?

Nozzle check pattern

Cleaning or deep cleaning cycle.

This is usually the best place to start.