TR4522 code 5100 out of the box

[Redsox19]

I just purchased a new TR4522 and can’t even complete the “setup “ due to an error code 5100.
I’ve unplugged and reinstalled the ink cartridges 5 times. I’ve searched the ink carriage area for packing or potential blockage. I haven’t even gotten to the stage where I should put paper in. Did I buy a lemon?

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[shadowsports]

@Redsox19,

Welcome.

All I could find for error 5100

Take Michael's advice, contact support