My Pixma 922 suddenly started giving me a problem. It skips lines when printing or copying. I cleaned the rollers with the program and with alchol. There are no error messages.
The strange thing is that it prints perfectly if I use duplex printing. Same document. Same computer. Computer is running Windows 10
Based on your description of the issue, it would appear as though the encoder/timing strip in your PIXMA MX922 is dirty or smudged and would need to be cleaned. To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:
It would appear as though your PIXMA MX922 would require service. It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
Sorry it took so long to get back to you. This is the first time I have been here in two years. I ended up replacing the printer head and the issue went away. My guess is it was clogged but that doesn't explain why it would work in duplex.
12/05/2023: New firmware updates are available.
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