Setup issues PIXMA MG2524

[Jaxx]

I just bought a brand new PIXMA MG2524 printer, and when I went in to set it up an error came up saying the software wasn't found. I'm using a Windows 11 laptop that's only 2 years old, so it's not like I have an old system. I'm not really sure what to do.   

[Arthur]

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[shadowsports]

Greetings,

Canon provides software for your printer. .it has to be installed for it to work with Windows 11.

Visit the page below. 

https://ij.manual.canon/ij/webmanual/WebPortal/PTL/ptl-setup.html?area=ca&lng=en&mdl=MG2524&type=set...

[Jaxx]

Hi, I did go in to download the software, that was when I got the error saying it's not found for my device. And even that link you have attached is telling me to use a different device or browser in order to get the software, but I'm using Chrome, which is one of the browsers it suggests I use. So, can I just not use this printer?   

[shadowsports]

Hi,

Start here and see if this helps:

https://ij.manual.canon/ij/webmanual/WebPortal/PTL/ptl-top.html?lng=en

[Jaxx]

Unfortunately not. I still get the same error. Thank you for trying. I emailed canon support.