04-04-2018 07:47 PM
I just bought this new Canon printer (MX920) last week, everything works except for scanning, using Windows 10 on my HP PC, have Xfinity, it's hooked up wirelessly, can't find help to resolve this issue, need it for work asap.
Thanks,
Phyllis
05-02-2018 02:56 PM
Hi PhyllisS,
When you attempt to scan using the IJ Scan Utility, what error do you get?
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:
http://Canon.us/ContactLI
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.