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Service code 1660 - Pixma ip110

rodaboyd
Apprentice

Pixma ip110... I replaced the black ink cartridge with an authentic Canon cartridge.  Now, I receive service code 1660 that indicates that neither the black nor color cartridges are present.  I then replaced the color, but the message persists.  Then I tried using the old cartridges.  Still the message persists.  Is there a way to reset the printer to factory settings?  I have read the user's manual troubleshooting section, but cannot find any answers.

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