Selphy cp1200 driver won't install on windows 10

[chelleh222]

Hi,

I've tried installing the printer driver v1.1 as I have windows 10. When I try to detect the printer wirelessly no printer is shown under the "Automatic detection of the network printers" step so I cannot complete the installation.

A previous thread said that turning off the anti-virus/firewall worked, but it didn't for me when I tried this.

Both laptop and Selphy are connected to the same netork. I can print from my phone wirelessly with no issue.

Can anyone help please?

Thanks, Michelle

[Patrick]

Hi chelleh22,

Are you still experiencing this issue?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

[chelleh222]

Hi, I solved it in the end by connecting the laptop and selphy via usb just to finish installing the driver, and now I can print wirelessly no problem Thanks