09-21-2017 10:16 AM
I recently bought a Pixma MG 3020 to use as a cloud printer with my new Acer Chromebook. All is well and I have been printing happily. However, today I wanted to scan a document and have spent the last 3 hours trying to find out how to do so! I am ready to pull my hair out Can anyone help?
09-21-2017 12:43 PM
Hello.
The scanner cannot be used with a Chromebook. The scanners are only compatible with Windows or Mac OSX computers. You can also scan using our free Canon PRINT Inkjet/SELPHY app on an iOS or Android mobile device.
This didn't answer your question or issue? Find more help at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.